Shipping policy

SHIPPING POLICY

Shipping Rates Toyz Online offers free shipping on selected items. Shipping charges apply to other items and vary depending on the product and delivery location. Any applicable shipping charges are calculated and displayed at checkout before you complete your purchase.

Delivery Timeframes Estimated delivery times vary depending on the product, supplier, dispatch location and delivery address. Please contact us before ordering if you need to confirm the estimated dispatch and delivery time for a particular product.

Dispatch Locations Products are dispatched from our suppliers’ warehouses. Depending on the product, orders may be dispatched from within Australia or directly from overseas.

Delivery times begin after payment has been cleared and the order dispatched. We are unable to guarantee specific delivery dates.

Shipping Providers Our suppliers use a range of delivery providers, selected according to the product and delivery requirements. Tracking information will be provided once your order is dispatched.

Remote Areas Some remote postcodes may have limited delivery options. If you are unsure whether we can deliver to your location, please contact us before ordering.

Undeliverable Orders If a parcel is returned due to an incorrect address, a re-delivery fee will apply.

Contact Us For any shipping enquiries please contact us at [help@toyz.net.au].